Back it Up Now

It was 3717 ( don’t be scared, it’s only a date), I alighted from a cab on my way to town.

In the middle of  this conversation with my friend Ajiro, I suddenly felt light.

Long and short, after a lot of efforts to get my phone back that included running after the cab and all, my other phone had dropped in the cab. It was missing.

I happened to have turned off location on my device. I spoke to my friend who works with a telecommunication company to see what could be done and the cumbersome process he explained was too long. The first line and arguably the most discouraging, “Go to the police”. “Police?” I said. I just went home.

The end.

I run a tech start-up, where we fix and sell gadgets online. I never really understood fully when customers send a mail or walk into our offline office to help them track their lost android devices. The “wahala” I have considered is too much and most times not worth it.

However, when you have a phone that contained more than 40gb of files, you should know how the feeling.

Just last week, a customer placed an order that he needed to fix his Macbook. He had come in to town for a seminar. It was an urgent need, as he needed the system for the seminar. He sent  in his two systems; a MacBook pro 13 and a Dell laptop.

The diagnosis showed we needed to replace the battery of the Dell system and  that the hard drive connector of the MacBook pro was bad. The Dell laptop battery was replaced and delivered accordingly. We had to place an order for the HDD connector.

However, after replacing it, surprisingly, it didn’t work. We resorted to using another HDD (x) that had a Mac OS on it to see if it was the new HDD connector that was not good but it worked. OK, we tested the customers HDD connector with the HDD (x) it didn’t work.

The conclusion! The connector was bad. Long and short, we told the customer that we still could not access his HDD. The customer spoke and explained the importance of his files, adding that he was in a sensitive governmental position.

The first thing that struck me was “You mean you occupy this position and you don’t have a backup for your files?”.

Anyways, our job was to proffer solution. We resorted to file recovery ( that long and boring process). Sadly, what we could find after the long process was only folders with files in KB.

Wasted effort I thought to myself. I felt for  the customer.

Anyways, In line with the customers request, we reloaded another OS on the device and delivered.

The funny thing is, the customer has refused to pay us. At delivery point, he promised to make the necessary transfer but since then he has gone silent and all attempt to reach him has proved abortive.

Sad twists.

Well, that’s not the focus here. My focus are:

Do you have a backup? Like backup for your files. Trust me, you may never appreciate the importance of your files until you lose them. The cost of an external HDD is incomparable to the cost of the loss of important files. By the way, there are free cloud drives that can be used e.g. Google drive, although it may not be enough.

Chude Jideonwo once spoke of how he and his partner had to fight back to retrieve their stolen laptop because of the volume of information they had on it. A proper backup can save you from all that stress.

One should not postpone his backup plan till tomorrow. It may kill you.


Omotayo Bolu

Entrepreneur with active participation in Tech | Sales | Finance | Agriculture